What is the Directories Builder
Our Directories Builder enables organisations to create, populate, and maintain dynamic, searchable directories of local services, provision, and resources. From alternative education provision and digital inclusion resources to cultural events and community health services, the platform gives administrators and service providers the tools to keep information accurate, accessible, and actionable — without placing an unsustainable management burden on a central team.
From setup to intelligent signposting
Structured listings
Administrators define consistent templates for service, resource, and opportunity listings — ensuring every entry contains the information users need to take action.
Provider self-management
Service providers and partners are given their own access to create and maintain their listings directly, reducing the central overhead of keeping information up to date.
Searchable and filterable
Users search and filter by type, location, need, age group, and other criteria relevant to your service context — finding relevant provision quickly and independently.
Integration-ready
Connect your directory to triage and assessment tools, enabling automated recommendation of relevant resources based on individual need — turning data into action.
The foundation for intelligent signposting
Customisable Directory Structure
Define the categories, fields, and filters that reflect your service landscape — whether alternative education provision, community health services, or local cultural events.
Provider Self-Service Administration
Empower your network of service providers to manage their own presence. Providers create, update, and manage their listings through a simple interface, with approval workflows to maintain quality.
Geospatial Mapping
Surface directory listings on an interactive map, enabling users to find services and resources that are accessible from their location — particularly valuable for large geographic areas.
Verification and Quality Control
Administrators retain oversight of what appears in the directory. Listings can require approval before publishing, ensuring quality and accuracy are maintained as the directory grows.
Global API Integration
Extend your local directory with national resource feeds. Our global API system provides access to accredited national directories, supplementing local provision and filling gaps.
Analytics and Reporting
Track which services are viewed most frequently, identify gaps where demand is not matched by available provision, and build the evidence base for service development and commissioning.
Accurate, accessible, actionable
Accurate, up-to-date information at scale
Distributed self-management by service providers removes the bottleneck of central administration — keeping information current without creating an unsustainable workload for your team.
Better access for users and practitioners
A well-structured, searchable directory dramatically reduces the time it takes to identify appropriate services — and gives users the confidence to navigate provision independently.
The foundation for intelligent signposting
When connected to triage and assessment tools, your directory becomes the engine of personalised recommendation — matching individual needs to the most relevant resources automatically.
Evidence of need and provision
Data on directory usage reveals where demand is concentrated and where provision is missing — supporting advocacy, commissioning, and investment decisions.