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Scale your local services

Hoop'd is a growing suite of service modules for connecting people and organisations. Below are our currently scaling solutions. Need more tailored support? Learn about our custom design services below.

Community Navigator Build and manage your local network to deliver accurate, up-to-date information, opportunities and events. Digital Noticeboard Deliver accessible, up-to-date community information across digital and print channels from a single managed platform. Digital Skills Platform Provide every user and partner with dynamic self-assessments to discover the need, availability and progress of skills. Directories Builder Build and maintain dynamic, searchable directories of local services, resources, and opportunities. First Point Case Manager Open and manage cases from the moment of first contact — with integrated triage, risk monitoring, and referral built in. Referral Platform Connect people to the right services and opportunities through structured, measurable digital referral pathways. Tenancy Sustainment Tool Deliver local advice and referrals through a case management platform tailored for tenants at risk of losing their home. The Triage Tool Assess user needs quickly and accurately, and deliver personalised recommendations at the point of first contact. Venues Accreditation Tool Empower your venue with training, resources, and accreditation to ensure accessibility and service standards.

Build service intelligence

Hxly is a Service Intelligence System for transforming service design and delivery. Our solutions deliver the security, the datasets and the models organisations need to evolve. Need support before solutions? View Mortar's Intelligent Design Service below.

DataSafe Trusted Data Environments. Governed, secure analytical infrastructure built for your needs, within existing systems or managed by us. Model Builder Data Preparation, Modelling and Dataset Creation. Specialist techniques for complex, imbalanced, and unstructured data; your data cleaned, prepared, and modelled for real-world use. Forma Population intelligence, service design, and digital twin capability for your organisation. Behavioural modelling, scenario simulation, and design intelligence to inform your decisions.

Service and system design

Mortar designs and builds bespoke solutions for customers. Applying our existing modules and frameworks, and developing new ones to respond to the unique challenges organisations face.

Service design We accelerate the delivery of custom service solutions. Our service design toolkit includes modelling user behaviour, building custom persona libraries and developing service models shaped by real users. System design Architect scalable, resilient digital systems that integrate seamlessly with your existing infrastructure and grow with your organisation. Intelligence design We build the data infrastructure, analytical models, and intelligence systems your organisation needs to understand complexity, test decisions, and act with confidence.