Redefining relationships between people, places and property
Mortar is a technology company committed to building a better world. We develop intelligent systems, powering the next generation of products and solutions.
Learn about our work
Trusted technology builders. Leading research, design and the application of intelligence.
Existing solutions have been heavily influenced by bias, incomplete data and asymmetry in user needs. We use modular, adaptive and intelligent frameworks to build a new generation of solutions; more equitable, adaptive and user-centric.
Our design framework
Our systems were not built for complexity or change. Siloed information and legacy processes make them difficult to navigate and slow to respond. We integrate data to model, test and discover how systems can deliver responsive, resilient and user-centred experiences.
Intelligent systems
Our ability to sense, interpret and respond to the world will shape the future. Yet too many decisions remain based on static assumptions about human behaviour. At Mortar we are pioneering behavioural intelligence, creating new ways of seeing and responding to the world that are more aligned with human understanding.
Our research
Impact should not be something evaluated retrospectively. At Mortar we model impact into the solutions we create, with custom frameworks built in for real-time capture, monitoring and reporting. Enabling teams to see impact clearly, guide decisions and improve outcomes throughout the journey.
Impact models and frameworks
Powered by
Organisations are using Mortar and our suite of products to power their own solutions; improving efficiencies and driving growth.
Improving outcomes for people
Our people-centred solutions help organisations understand, reach and serve the individuals who need them most.
- Needs assessment and profiling
- User journey mapping
- Community navigation
- Personalised service design
- Outcomes and impact tracking
Understanding and shaping places
Our place intelligence tools help organisations map, model and respond to the dynamics of the communities and environments they serve.
- Place intelligence and mapping
- Community asset analysis
- Spatial demand modelling
- Local area planning support
- Place-based impact reporting
Smarter property decisions
Our property intelligence solutions help organisations optimise assets, forecast demand and make evidence-led investment decisions.
- Portfolio analysis and optimisation
- Property demand forecasting
- Asset condition modelling
- Investment scenario planning
- Property impact frameworks
Case studies
Supporting tenants for the Mayor of London
Custom case management platform delivering advice, triage and referral for those at risk of losing their home.
Reducing school exclusions in Cheshire
Tailored assessments supporting teachers in signposting families and young people to appropriate services.
Reaching digitally excluded residents in East Riding
A custom version of our Triage Tool, building regional digital inclusion networks and skills campaigns.
Triage and signposting tool for Salford
Tailored triage for assessing resident need, supporting a place-based approach to digital inclusion.
Latest News & Updates
New partnership with the Southbank Centre
Mortar chosen to design new platform for children and young people, improving access into creative health opportunities.
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Selected to present at The Innovation Zone
Mortar selected by PUBLIC and the LGA as a cutting-edge startup applying technology to transform local services.
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Successful appointment onto G-Cloud 14 Framework
Mortar has become a supplier on the Crown Commercial Services G-Cloud framework, the largest framework in the UK.
Read More →Our Solutions
We combine our most successful work into scalable solutions, making them personalised and tailored to the needs of your users.
Community navigator
Build and manage your local network to deliver accurate, up-to-date information, opportunities and events.
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Digital skills and help finder
Provide every user and partner with dynamic self assessments; to discover the need, availability and progress of skills.
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Modelling and simulation
Understand complex systems, test policy scenarios, and forecast outcomes with confidence using advanced modelling and simulation tools.
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Service design
Design services that work for real people — grounded in research, shaped by users, and built to deliver measurable outcomes.
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System design
Architect scalable, resilient digital systems that integrate seamlessly with your existing infrastructure and grow with your organisation.
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Tenancy sustainment tool
Deliver local advice and referrals through a case management platform tailored for tenants at risk of losing their home.
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Venue Accreditation Tool
Provide training and resources for your venue and staff to become accredited in accessibility and service standards.
Find Out MoreMortar has been featured, recommended, and accredited by the following organizations:
Insights
Explore our insights to find out how we are applying new technology to build better services.
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Driving product developmentWhy user-led design principles drive the benefits and efficiencies of our solutions.
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Intelligent User PathwaysTransition services into more effective methods of delivery using our triage and referral tools.
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Dynamic Information DirectoriesStructuring information to transform customer engagement and power more efficient services.
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Custom engagement environmentsEmpower local networks and services with custom-designed environments that enhance service delivery outcomes.
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Improving AccessibilityBuild accreditation processes with digital tools. Driving accessibility, scalability, and engagement.
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Supporting Young PeopleEmpower educators with quick and effective tools for assessing and referring young people at risk of exclusion.
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Improving Digital InclusionTransform local area services with tools that assesses exclusion, provides tailored referrals, and enhance access to resources.
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Reaching Isolated ResidentsCombat isolation and improve outreach with user-led communication tools that connect residents to community services and cultural initiatives.
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Better data, bigger impactUnlock the potential of data with intelligent environments that drive more impactful decision-making.
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Working smarter, not harderRevealing hidden patterns offers stepping stones to improving service delivery through intelligent tools.
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Designed for co-creationCo-create digital solutions that transform services through custom tools, interfaces, and flexible environments.
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Simple SuccessesHow simple solutions can achieve great impact by improving the accessibility and sharing of service information.
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Exclusion and OverloadAddress exclusion by creating accessible, tailored tools that connect users to essential services and reduce barriers to access.
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Hyperlocal transformationEmpower local services with digital tools that enhance engagement, information sharing, and improve frontline service delivery.
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The art of conversationTransform local area engagement with personalised communication tools that deliver meaningful, timely information.
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Truth, transformation and real estateDigital transformation in real estate should be powered by user-driven innovation to enhance local area engagement.
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Creating connectionsTransform property relationships with tools that enhance communication, transparency, and engagement in tenant and occupier interactions.
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Service mapping for HackneyUsing digital platforms to enhance communication and improve access to information for targeted residents.
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Collaborate and co-createAccelerate digital transformation through real-time data and AI-powered collaboration.
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Driving the role of dataEnhance data sharing, consent management, and real-time analysis with unified data environments that streamline decision-making.
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The power of balanceEmpower tenants with self-service tools that foster equitable communication, collaboration, and sustainable relationships.
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The speed of resilienceFocusing on early intervention to foster more constructive relationships between creditors and debtors.
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Evolving the finance functionTransform operations with AI-driven solutions that streamline processes, eliminate manual tasks, and drive strategic business growth.
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Understanding automationEmbrace automation and machine learning to unlock new opportunities, navigate uncertainty, and shape the future of business and property.
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Building better collectionsEnhance revenue with AI-powered tools that unify financial data, automate collections, and improve customer engagement.
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What does impossible look like...How navigating the future requires transparency, flexibility, and collaboration to build a more resilient and adaptable sector.
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Markers of growthExploring the impact of the pandemic on business growth, technology adoption, and the long-term challenges facing communities.
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Transform traditional financeHow real-time data and automated allocation increases productivity and transparency.
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Scaling upDiscover how Mortar worked with PwC to refine its market positioning, strategy, and product development.
Get in Touch
Interested in learning more about one of our products or tools, need technical support, or want to discuss a project? Fill out our form and we will be in touch with you soon.
Or, skip the form and send us an email:
office@mortar.works