Solution

Community Navigator

Build and manage your local network

Empower your organisation to deliver accurate, real-time information to residents, service users, and partners — all from one central hub.

Connect communities to what they need

Streamline the distribution of local opportunities, events, and support services so every resident can find the resources that matter to them.

Get feedback and monitor impact

Build custom forms and enable local organisations to capture and monitor the impact of their work.

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Build and manage your local network Connect communities to what they need Get feedback and monitor impact
Introduction

What is the Community Navigator

The Community Navigator is designed to empower organisations and local authorities to build and manage a network that delivers real-time, accurate information to residents, service users, and partners. This solution streamlines the distribution of local opportunities, events, and support services, making it easier to connect communities with the resources they need.

Local authorities and organisations often struggle with delivering timely and accurate information to their communities. By streamlining information sharing and community engagement, the Community Navigator helps organisations build stronger connections, reduce barriers to accessing services, and improve overall user experience.

How it works

How it works

Network management

Build and maintain a directory of local partners, services, and opportunities. Administrators manage a network of local service providers and partners from a central hub.

Real-time updates

Ensure the delivery of current and relevant information to your community. The platform distributes updates across the network as soon as they are published.

Event promotion

Share local events, workshops, and engagement opportunities with your community — promoting activities and keeping residents informed about what's available near them.

Opportunities and support services

Provide easy access to resources, support services, and opportunities for individuals across the community, with targeted delivery based on user needs and preferences.

Key features

Manage your community network

Directory Management

Maintain an up-to-date directory of local service providers, social services, and support networks — shared with community members to ensure access to relevant, current information.

Real-Time Updates and Notifications

Keep your community informed with real-time updates on local events, service changes, and opportunities. Administrators can easily post updates that are instantly available across the network.

Event and Opportunity Promotion

Promote local events, workshops, and opportunities directly through the platform. Users can view, register, and stay informed about upcoming activities and services.

Targeted Resource Sharing

Tailor the delivery of information based on user needs and preferences. By categorising services and resources, you can ensure that the right information reaches the right audience.

Data and Insights

Access real-time data on community engagement, service usage, and more. Gain insights into how services and resources are being utilised, and optimise community outreach accordingly.

Case studies

In practice

We successfully implemented the Community Navigator for Hackney Council, helping to manage a network of community services and providing up-to-date information to residents. This platform has streamlined the way Hackney delivers services and opportunities to its community, ensuring efficient communication and engagement.

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