Get the latest updates from Mortar
A Community Navigation Platform for Hackney
Reducing barriers faced by older residents in accessing cultural, health and wellbeing opportunities.
-
case-study
Dementia friendly venue accreditation for London
A bespoke venue accreditation and training environment for Alzheimers UK and the Mayor of London
dementiaaccessibilityaccreditationvenueAlzheimer'sMayor of London -
case-study
Triage and signposting tool for Salford
Tailored triage for assessing resident need, supporting a place-based approach to digital inclusion.
digital inclusiontriageSalforddirectorieslocal governmentsignposting -
case-study
Reaching digitally excluded residents in East Riding
A custom version of our Triage Tool, building regional digital inclusion networks and skills campaigns.
digital inclusionruraltriageEast Ridingdirectoriesdigital skills -
case-study
Reducing school exclusions in Cheshire
Tailored assessments supporting teachers in signposting families and young people to appropriate services.
school exclusionyoung peopletriageCheshireeducationassessment -
case-study
Supporting tenants for the Mayor of London
Custom case management platform delivering advice, triage and referral for those at risk of losing their home.
tenancyhousingMayor of Londoncase managementtriagereferral -
company
Selected to present at The Innovation Zone
Mortar selected by PUBLIC and the LGA as a cutting-edge startup applying technology to transform local services.
LGAinnovationlocal governmentHoop'dstartup -
company
Successful appointment onto G-Cloud 14 Framework
Mortar has become a supplier on the Crown Commercial Services G-Cloud framework, the largest framework in the UK.
G-CloudprocurementgovernmentHoop'dCrown Commercial Services -
product
Driving product development
Why user-led design principles drive the benefits and efficiencies of our solutions.
product developmentAIalgorithmsmachine learninguser-led design -
company
New partnership with the Southbank Centre
Mortar chosen to design new platform for children and young people, improving access into creative health opportunities.
partnershipcreative healthyoung peopleNHSSouthbank Centre -
solution
Modelling and simulation
Understand complex systems, test policy scenarios, and forecast outcomes with confidence using advanced modelling and simulation tools.
modellingsimulationforecastingscenario planningdatapolicy -
solution
Service design
Design services that work for real people — grounded in research, shaped by users, and built to deliver measurable outcomes.
service designuser researchco-designjourney mappingprototyping -
solution
System design
Architect scalable, resilient digital systems that integrate seamlessly with your existing infrastructure and grow with your organisation.
system designarchitectureAPIscalabilityintegrationdata -
solution
Community navigator
Build and manage your local network to deliver accurate, up-to-date information, opportunities and events.
community navigationdirectoriesnetworksHoop'dlocal servicesevents -
solution
Digital skills and help finder
Provide every user and partner with dynamic self assessments; to discover the need, availability and progress of skills.
digital skillstriageassessmentdirectoriesdigital inclusionself-assessment -
solution
Tenancy sustainment tool
Deliver local advice and referrals through a case management platform tailored for tenants at risk of losing their home.
tenancyhousingcase managementtriagereferralMayor of London -
solution
Venue Accreditation Tool
Provide training and resources for your venue and staff to become accredited in accessibility and service standards.
accreditationtrainingaccessibilityvenuedementiacertification -
use-case
Intelligent User Pathways
Transition services into more effective methods of delivery using our triage and referral tools.
triagereferralservice designdigital inclusionaccessibilityuser pathwayslocal government -
solution
Dynamic Information Directories
Structuring information to transform customer engagement and power more efficient services.
directoriesdigital inclusiondementiaaccessibilityinformation design -
product
Custom engagement environments
Empower local networks and services with custom-designed environments that enhance service delivery outcomes.
engagement environmentsmembershipdirectoriesnetworksexclusion -
use-case
Improving Accessibility
Build accreditation processes with digital tools. Driving accessibility, scalability, and engagement.
accessibilityaccreditationtriage tooldata managementdementia -
use-case
Supporting Young People
Empower educators with quick and effective tools for assessing and referring young people at risk of exclusion.
triage toolyoung peopleexclusiondirectorieslocal area -
use-case
Improving Digital Inclusion
Transform local area services with tools that assesses exclusion, provides tailored referrals, and enhance access to resources.
digital inclusiontriage tooldirectoriesinformation environments -
use-case
Reaching Isolated Residents
Combat isolation and improve outreach with user-led communication tools that connect residents to community services and cultural initiatives.
exclusiondata capturecommunity informationisolationolder residents -
research
Better data, bigger impact
Unlock the potential of data with intelligent environments that drive more impactful decision-making.
data managementdata capturedata blendingservice transformationuniversal data adaptor -
product
Working smarter, not harder
Revealing hidden patterns offers stepping stones to improving service delivery through intelligent tools.
AIautomationmachine learningapplied intelligenceintelligence tools -
service
Designed for co-creation
Co-create digital solutions that transform services through custom tools, interfaces, and flexible environments.
bespoke implementationcustomisationdigital transformationservice design -
use-case
Simple Successes
How simple solutions can achieve great impact by improving the accessibility and sharing of service information.
digital inclusionfinancial inclusioninformation designservice design -
research
Exclusion and Overload
Address exclusion by creating accessible, tailored tools that connect users to essential services and reduce barriers to access.
digital inclusionexclusionaccessibilitybarriers to access -
use-case
Hyperlocal transformation
Empower local services with digital tools that enhance engagement, information sharing, and improve frontline service delivery.
directoriescommunitiesaccessibilityHoop'ddigital inclusion -
product
The art of conversation
Transform local area engagement with personalised communication tools that deliver meaningful, timely information.
Hoop'dengagement platformcommunitysocial prescribinghousing -
industry
Truth, transformation and real estate
Digital transformation in real estate should be powered by user-driven innovation to enhance local area engagement.
digital transformationreal estateproptechinnovationhousing -
solution
Creating connections
Transform property relationships with tools that enhance communication, transparency, and engagement in tenant and occupier interactions.
housingarrearscollectionstenant engagementturnover linked leases -
industry
Collaborate and co-create
Accelerate digital transformation through real-time data and AI-powered collaboration.
digital transformationAIreal estateproptechco-creation -
case-study
Service mapping for Hackney
Using digital platforms to enhance communication and improve access to information for targeted residents.
service mappinglocal governmentAIcommunityHoop'd -
research
Driving the role of data
Enhance data sharing, consent management, and real-time analysis with unified data environments that streamline decision-making.
data analysisproptechdigital transformationdata sharingconsent management -
product
The power of balance
Empower tenants with self-service tools that foster equitable communication, collaboration, and sustainable relationships.
Balancedebtcollectionshousinginsolvencytenant engagement -
solution
The speed of resilience
Focusing on early intervention to foster more constructive relationships between creditors and debtors.
collectionsdebtarrearshousingfinancial resilience -
industry
Evolving the finance function
Transform operations with AI-driven solutions that streamline processes, eliminate manual tasks, and drive strategic business growth.
proptechfinance transformationdigital transformationhousing association -
research
Understanding automation
Embrace automation and machine learning to unlock new opportunities, navigate uncertainty, and shape the future of business and property.
automationmachine learningAIdigital transformation -
solution
Building better collections
Enhance revenue with AI-powered tools that unify financial data, automate collections, and improve customer engagement.
collectionsincomemachine learningfinancial engagementAI -
industry
What does impossible look like...
How navigating the future requires transparency, flexibility, and collaboration to build a more resilient and adaptable sector.
proptechreal estatehousingdigital transformationCOVID-19 -
company
Markers of growth
Exploring the impact of the pandemic on business growth, technology adoption, and the long-term challenges facing communities.
growthreal estate techproptechpandemicresilience -
industry
Transform traditional finance
How real-time data and automated allocation increases productivity and transparency.
finance functionautomationaccounts receivablemachine learningtreasury -
company
Scaling up
Discover how Mortar worked with PwC to refine its market positioning, strategy, and product development.
growthPwCproptechstartupstrategy