Data and frameworks

Build the data infrastructure and governance frameworks your organisation needs to work with intelligence at scale.

Mortar's Data and Frameworks practice helps organisations move from fragmented, siloed data environments to coherent, well-governed data infrastructure that can support intelligent decision-making. We work with public sector organisations, housing providers, health systems, and social enterprises to design and implement the data architecture, standards, and governance models needed to unlock the value of their data — safely, responsibly, and at scale.

How it Works

We approach data and frameworks work as a strategic and technical discipline. Getting data right is not just a technical challenge — it is an organisational one. It requires the right governance structures, the right standards, and the right culture alongside the right infrastructure. We work with your teams across all of these dimensions to build data capability that lasts.

Data audit and discovery: Understand what data you hold, where it lives, how it flows, and what constraints exist around its use.
Architecture design: Design data infrastructure that connects your systems, standardises your data, and scales with your organisation.
Standards and interoperability: Implement data standards that enable your systems to talk to each other and to external partners.
Governance and policy: Develop the governance frameworks, data sharing agreements, and policies your organisation needs to use data responsibly.

Key Features

Our Data and Frameworks solution provides the strategy, design, and implementation support to build data infrastructure that genuinely works.

Data Strategy We help organisations develop a clear, actionable data strategy — aligned to your organisational goals and grounded in an honest assessment of your current data maturity. Our strategies are practical documents that guide real change, not reports that sit on shelves.
Data Architecture We design data architectures that bring your systems together — enabling data to flow between applications, reducing duplication, and creating the single source of truth your organisation needs. We work with both modern cloud infrastructure and legacy on-premise systems.
Interoperability and Standards We implement open standards and interoperability frameworks that enable your systems to connect with each other and with external partners. Whether it is FHIR for health data, the Open Referral standard for service directories, or custom integration patterns, we ensure your data can move where it needs to go.
Data Governance We develop the governance structures, policies, and processes your organisation needs to manage data responsibly. This includes data ownership models, data quality frameworks, retention and deletion policies, and the information governance documentation needed to satisfy regulatory requirements.
Data Quality and Management Poor data quality undermines everything built on top of it. We implement data quality frameworks that identify, monitor, and resolve quality issues — ensuring that the intelligence your organisation relies on is built on solid foundations.
Data Sharing and Partnerships We support organisations to develop the legal, technical, and governance frameworks needed to share data with partners — unlocking the value of cross-organisational data assets while managing risk and protecting the people whose data it is.

Case Study Highlight

Mortar worked with a consortium of local authorities to design a shared data infrastructure for integrated health and social care services. By implementing common standards and a federated data governance model, we enabled the consortium to share data across organisational boundaries for the first time — improving care coordination and reducing duplication across the system. Read more

Why It Matters

Organisations that cannot manage their data effectively cannot deliver intelligent services. The gap between what organisations know about the people they serve and what they are able to do with that knowledge is one of the most significant barriers to improving public services.

Data and Frameworks addresses this at the root. By helping organisations build the infrastructure, standards, and governance they need to work with data confidently and responsibly, we unlock the potential to apply intelligence, improve decisions, and ultimately deliver better outcomes for the people who depend on public services.

Good data infrastructure is also a strategic asset. Organisations that invest in it are better positioned to respond to new challenges, adopt new technologies, and demonstrate impact to funders and regulators.

Get in Touch

If your organisation is struggling with siloed systems, poor data quality, or a lack of the governance infrastructure needed to use data effectively, we would love to hear from you. Get in touch to discuss how our Data and Frameworks practice can help you build the data foundations for a more intelligent organisation.