Harla is an intelligent platform, giving organisations access to the technology and services they need to deliver bespoke property solutions.
Operating and managing property is not straightforward. There are so many different ways in which portfolios, individual assets and all the relationships involved in property function and interact. This means that there are many different generic, uniform solutions that are difficult to integrate, making communication highly complex, and operations static and slow moving. For the same reasons property systems have always struggled to deliver the custom solutions required for them to operate most effectively and efficiently.
We have been operating and managing property portfolios for many years, developing our own systems to transform how we are able to operate and manage individual sites, whilst automating and establishing real-time strategic views of specific processes and performance. With new technologies we are building on this experience, to completely revolutionise the field of services and solutions available to the sector. No longer should individuals and teams rely on rigid, disconnected processes, a lack of data or real-time knowledge about their assets and the localities in which they operate, or be concerned about delivering negative experiences and inappropriate communications to their tenants, customers and members. With Harla we are changing the sector by supporting the custom implementation of intelligence to improve property systems.
What is Harla
Harla is an intelligent system for building and deploying flexible, customisable solutions, with a core suite of modules purposefully designed for different property use-cases. It is designed to handle the complexity of modern property portfolios, bringing together data from disparate systems, applying intelligence to surface actionable insights, and enabling organisations to make faster, more confident decisions. It's modular design means solutions can be tailored to fit the needs of landlords, operators and asset managers. From simple data integration solutions, to full-scale escalation and collections systems.
At its core, Harla is built around the principle that property management should serve the people living and working within those properties, not just the administrative processes that surround them. By integrating data using a modular system that spans both the property and the customer lifecycle Harla gives teams the view of their estate they need, and the tools to act on it.
How Harla Works
Harla connects to existing systems and data sources, consolidating data into a unified model. Harla identifies patterns, risks, and opportunities associated with different property processes, and delivers the custom interfaces, workflows and agentic operations to support you and your team in solving the problems and issues at hand.
- Unified data model: Connect and consolidate data from across your property systems into a single dynamic model; test, simulate and build your services.
- Intelligent insight: Surface trends, anomalies, and risks automatically; from collections, to maintenance backlogs, compliance gaps and tenancy risks.
- Custom workflows: Configure your Harla model around your organisation's specific processes, building and evolving knowledge to form bespoke solutions.
- User-led design: Every interface is designed with the people who will use it, ensuring that complex information becomes accessible and actionable.
Key Features
- Collections and Escalations: Create your own real-time collections systems. Establish tailored and personalised tenant correspondence, with automated statement creation, payment schedule creation and payment allocation solutions.
- Resident and tenant management: Easily establish and manage different tenancies and tenant relationships. Including short-term lettings, membership programmes, and licences to occupy most suitable to driving revenue and sustainability for the property at hand. Manage tenancy lifecycles, communications, and support needs from a single platform.
- Portfolio and asset modelling: Build, simulate and test clear, real-time overviews of your entire property portfolios; gaining insights into occupancy scenarios, compliance status, maintenance activity, and financial performance in one place.
- Risk and compliance management: Track and manage compliance obligations across fire safety, gas, electrical, and other regulatory requirements; with automated alerts and audit trails. Deliver tenant due diligence faster, matching occupiers more quickly and speeding up the time spent onboarding and occupying property.
- Reporting and analytics: Share data with your stakeholders more effectively in real-time, to create the delivery environments necessary for alternative operation and occupation solutions. Generate the reports you need for board, regulator, and funder audiences quickly and without manual data extraction.
Why It Matters
In the commercial sector a highly challenging climate means assets are heavily under utilised; more effective, mixed use and hybrid models of operation are needed for their successful operation. In housing regulatory requirements continue to increase, budgets are tightening, and the expectations of residents and communities are rising at the same time. Organisations need systems that help them deliver the right offer, better — overcoming the increasing expenses that come with the friction and administrative burden of property ownership.
Harla is built to meet these challenges. By making the most valuable tenancy, occupation and operation options easier to identify, establish and deliver. Intelligence is embedded in the heart of Harla solutions, giving you more accessible data, making your workflows intuitive, and insights actionable. Harla enables organisations to focus their resources where they matter most: delivering outstanding services to the people and communities they serve.
Get in Touch
If you are looking at new ways of improving your operations with intelligence, finding simple solutions to frustrating problems, replacing legacy systems or consolidating your technology stack, or simply get more from the data you already have, we would love to show you what Harla can do. Get in touch to arrange a demonstration.