Harla is an intelligent platform, built to give organisations access to the technology they need to drive bespoke property solutions.
Managing property has never been straightforward. The systems that organisations, individuals and teams rely on to manage their assets and their customers have historically been rigid, disconnected, and built around process rather than people. Harla changes that.
What is Harla
Harla is Mortar's intelligent property system. It is designed to handle the complexity of modern property portfolios — bringing together data from disparate systems, applying intelligence to surface actionable insights, and enabling organisations to make faster, more confident decisions.
At its core, Harla is built around the principle that property management should serve the people living and working within those properties, not just the administrative processes that surround them. By integrating data using a modular system that spans both the property and the customer lifecycle Harla gives teams the view of their estate they need — and the tools to act on it.
How Harla Works
Harla connects to existing systems and data sources — housing management platforms, maintenance workflows, compliance registers, and resident-facing services. It consolidates data into a unified model, to identify patterns, risks, and opportunities. Then delivers custom interfaces, workflows and agentic operations to solve the problems and issues at hand.
- Unified data model: Connect and consolidate data from across your property systems into a single, structured view of your entire estate.
- Intelligent insight: Surface trends, anomalies, and risks automatically — from maintenance backlogs to compliance gaps and tenancy risks.
- Custom workflows: Configure Harla around your organisation's specific processes, not the other way around.
- User-led design: Every interface is designed with the people who will use it, ensuring that complex data becomes accessible and actionable.
Key Features
- Portfolio dashboard: A clear, real-time overview of your entire property portfolio — occupancy, compliance status, maintenance activity, and financial performance in one place.
- Predictive maintenance: Identify maintenance needs before they become failures, reducing reactive spend and improving resident experience.
- Compliance management: Track and manage your compliance obligations across fire safety, gas, electrical, and other regulatory requirements — with automated alerts and audit trails.
- Resident and tenant management: Manage tenancy lifecycles, communications, and support needs from a single platform.
- Reporting and analytics: Generate the reports you need for board, regulator, and funder audiences — quickly and without manual data extraction.
Why It Matters
The housing sector is under significant pressure. Regulatory requirements are increasing, budgets are tightening, and the expectations of residents and communities are rising. Organisations need systems that help them do more with less — not systems that add friction and administrative burden.
Harla is built to meet that challenge. By making data accessible, workflows intuitive, and insight actionable, Harla enables housing and property organisations to focus their resources where they matter most: on the people and communities they serve.
Get in Touch
If you are looking to replace a legacy system, consolidate your technology stack, or simply get more from the data you already have, we would love to show you what Harla can do. Get in touch to arrange a demonstration.