A Community Navigation Platform for Hackney

Our Community Navigation Platform enables Hackney Council's culture and public health team to work together to reach and connect with older residents, in particular those living alone. Residents are engaged with tailored community and cultural sector touchpoints, and consistent information in accessible formats; all monitored and powered by our Hoop'd platform to drive more effective early interventions.

Modules

Module Description
Geospatial mapping A dynamic map presenting live listings, events, and resources
Directory management Enables administrators and service providers to add and manage resources and participation opportunities
Service cards Part of a suite of accessibility modules creating uniform, shareable, and printable content for communication channels
Event listings Enables service partners to create and manage resources that have specific durations and recurring dates of delivery
Account creation and accreditation Allows service providers to create verified and accredited accounts for publishing resources
Community management A suite of modules for onboarding users, capturing communication preferences, and managing engagement

Tailored preventative and early engagement services

Hackney Circle is a specially designed service for reaching isolated older residents in the borough. It is designed around a free membership programme for older residents, supporting them in staying active, and becoming connected to the borough’s community and cultural offer.

Hackney Circle uses our community navigation platform Hoop’d to manage a network of over 40 cultural partners, promoting current participation opportunities to older residents. As part of the service, Hoop’d delivers a set of tools to make engagement easier and more accessible for older residents. This includes managing users, communications, bookings, and feedback for all associated partners

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